Anti-Spam Policy
MachFive does not allow its product to be promoted through spam. This policy explains the rule, who it applies to, and how to report a violation.
Who this applies to
This policy applies to everyone connected to MachFive, including:
- MachFive, its employees, and contractors
- Affiliates, referral partners, and resellers
- Customers and anyone using the MachFive platform
The rule
No one may advertise or promote MachFive's own product websites in unsolicited email or other unsolicited messages. This includes:
- Links, buttons, or plain-text mentions of the domain
- Email signatures
- Domains that redirect or forward to those product websites
- Tracking links or shortened links that lead to those product websites
An unsolicited message is one sent to someone who did not ask to receive it and does not have an existing relationship with the sender.
How MachFive uses its own domain
Account notifications are sent only to registered users, from MachFive's own notification address.
Rules for customers
Customers are responsible for the email they send using MachFive. Customers must:
- Follow all applicable laws, including the CAN-SPAM Act
- Include accurate sender information and a working way to opt out
- Honor opt-out requests promptly
- Never include MachFive's own product websites, or links to them, in their campaigns
Enforcement
Violations may lead to account suspension or termination, removal from partner or referral programs, and, for employees and contractors, termination of their role with MachFive.
Report a violation
If you receive an unsolicited message that promotes MachFive, forward it through the book a demo form with the full message headers. We review every report.
This policy is part of our Terms of Service.